Knowledge Base
Frequently Asked Questions
Everything you need to know about our custom apparel printing, pricing, minimums, turnaround times, and design services in Chattanooga.
Printing Methods & Garments
What’s the difference between DTG and DTF, and which materials are best?
DTG (Direct-To-Garment) inks soak into the fabric for a super soft feel, best for light, high-cotton shirts. DTF (Direct-to-Film) is heat-pressed on top, providing extremely vibrant colors and durability on challenging fabrics like polyester.
DTG vs screen printing — which should I choose for my order?
For 24 or fewer shirts with lots of colors, DTG is best—it acts like a giant photo inkjet printer and feels soft after washing. For larger bulk orders or designs with limited colors, traditional screen printing using plastisol ink is far more cost-effective and durable.
What kind of blank shirts do you use or recommend?
Our standard prices include a 100% cotton Gildan Ultra brand shirt. If you want a premium feel, our customers highly recommend Bella+Canvas or Next Level brands, which offer excellent 50/50 CVC blends.
Do you print on USA-made apparel?
Yes! We can easily source USA-made apparel upon request. Please keep in mind that USA-made blanks are generally more expensive, but we are happy to provide options.
Can I supply my own blank shirts?
Yes! We allow you to supply your own blank garments as long as they are brand new and never worn. Supplying your own blanks will yield a $2 discount per item.
Can you do embroidery, too?
Absolutely. We offer professional embroidery on polos, hats, jackets, and more. We also provide custom digitizing services for your logo.
How should I wash my printed shirt or vinyl jersey?
Machine wash cold inside out, avoid bleach, and air dry. If a vinyl jersey number starts peeling, you can gently re-apply light heat with an iron using parchment paper.
Can you print photos on t-shirts?
Yes! We use DTG printing for high-detail, photo-realistic prints that are vibrant and have an incredibly soft feel.
Pricing & Orders
Is there a minimum order for custom t-shirts?
No minimums for DTG, DTF, or HTV. Traditional screen printing requires a minimum of 24 pieces.
How much to print just 1 or 2 shirts?
A safe bet is around $25 per shirt. We can accommodate small batches easily using our DTG printers.
Are there setup fees for screen printing?
Yes, there is a one-time setup fee per design location, plus a $15 fee for each ink color change.
Are there discounts for large orders?
Orders of 100+ shirts qualify for volume bulk pricing. We also offer standard discounts for payments made by cash or check.
What is your refund policy?
Custom orders are strictly non-refundable once printed. If you cancel before production starts, we can usually refund you (minus design fees).
Turnaround & Shipping
Do you offer custom local printing in Chattanooga?
Yes! We are a local business serving Chattanooga and surrounding TN/GA areas. We offer local pickup and nationwide shipping.
How long does printing take?
Standard turnaround is roughly 2 weeks (10 business days) after proof approval.
Do you offer rush production?
Yes! We have rush fees for same-day, next-day, and 2-4 day turnarounds.
What if my order is lost?
Contact us immediately for local orders. For shipped orders, we help you guide through the USPS claim process.
Artwork & Design
What files work best?
Vector files (SVG, AI, EPS) are best. Otherwise, PNG/JPG at 300 DPI with a transparent background.
Do you offer design services?
We prefer it! Our team has 25+ years experience and we know exactly how to prep art for printing.
How much does design assistance cost?
Fees range from $5 for text to $75 for complex branding.
Will I see a proof?
Absolutely. You approve a digital mockup before we ever print.
Can you match Pantone?
Yes, for screen printing. DTG/DTF uses CMYK, so we get as close as possible.
Can I use copyrighted designs?
Only if you have official licensing/permission.
Still have questions about your project?