Frequently Asked Questions

DTG (Direct-To-Garment) uses water-based inks applied directly into the fabric for a super soft, breathable feel. It requires light, high-cotton garments (80%+) to look its best. DTF (Direct-to-Film) prints your design onto a film that is heat-pressed onto the shirt, resulting in extremely vibrant colors that sit on top of the fabric. DTF is perfect for challenging materials like 100% polyester, sportswear, and 50/50 blends.

For 24 or fewer shirts with lots of colors, DTG is best—it acts like a giant photo inkjet printer and feels soft after washing. For larger bulk orders or designs with limited colors, traditional screen printing using plastisol ink is far more cost-effective and incredibly durable.

Our standard prices include a 100% cotton Gildan Ultra brand shirt, which is true to size and holds a print beautifully. If you want a premium, ultra-soft feel, our customers highly recommend upgrading to Bella+Canvas or Next Level brands, which offer excellent 50/50 CVC blends (52% ring-spun cotton / 48% polyester).

Yes! We can easily source USA-made apparel upon request for your project. Please keep in mind that USA-made blanks are generally more expensive than our standard garments, but we are happy to provide options and pricing.

Yes, you can! We allow you to supply your own blank garments as long as they are brand new and never worn. Supplying your own blanks will yield a $2 discount per item off our standard pricing.

Absolutely. We offer professional embroidery on polos, hats, jackets, and more. We also provide custom digitizing services to cleanly convert your unique logo into high-quality embroidery stitches.

For best results, machine wash cold inside out, avoid bleach, and either tumble dry low or air dry to keep the print sharp. If a vinyl jersey number ever starts peeling, you can gently re-apply light heat with an iron using a piece of parchment paper or a cotton t-shirt overlay.

Yes, we can absolutely print real photographs on t-shirts! For full-color photos, we use our state-of-the-art Direct-To-Garment (DTG) printing method. DTG acts like a highly advanced inkjet printer for apparel, utilizing eco-friendly, water-based inks to capture every tiny detail and color gradient in your photograph. There are no minimum order requirements for photo shirts, making it perfect for memorial shirts, family reunions, or unique gifts. The result is a vibrant, photo-realistic print with an incredibly soft feel.

There are absolutely no minimums for DTG, DTF, or HTV orders—we can print just one single shirt for you! However, due to the extensive setup process, traditional screen printing does require a minimum order of 24 pieces.

If you only need a single custom shirt or just a couple for a special event, a safe bet is around $25 per shirt. Because we have absolutely no minimum order requirements, we can easily accommodate small batches using our DTG printers. The final price might be slightly more depending on whether you want prints on multiple sides, require premium blank garments, or have other special custom requests. Either way, we make small batch printing affordable and high quality!

Yes, for screen printing there is a one-time setup fee per design location, plus a $15 fee for each ink color change. Small batch methods like DTG and DTF do not have any screen setup fees.

Yes! Orders of 100+ shirts easily qualify for volume bulk pricing. We also offer standard discounts for payments made by cash or check, and we love providing discounts to our repeat customers and loyal clients.

We accept major credit cards, PayPal, Cash, Check, and even Bitcoin. If you cancel an order before production starts, we can usually refund you (minus any processing or design fees). Once printed, custom orders are strictly non-refundable.

Yes, we proudly offer custom local t-shirt printing right here in Chattanooga, Tennessee! We are a trusted local small business actively serving the scenic city and surrounding areas across TN and North Georgia. Whether you need screen printing, DTG, or embroidery, we handle production in-house to maintain strict quality control. For our local clients, we offer convenient local delivery options, but we also ship custom apparel orders securely nationwide if you are located outside the immediate Chattanooga area.

Our standard turnaround is typically around 2 weeks (10 business days) after full payment and proof approval. Smaller orders might be quicker, while larger complex orders may take 15-20 days.

Yes! If you’re in a pinch, we offer rush upgrades based on the timeline: 75% fee for same-day, 60% for next day, 50% for 2–4 business days, and 30% for 5–9 business days.

If there’s any delay or a shipment goes missing, contact us immediately. For local deliveries, we will resolve it directly. For shipped/Etsy orders via USPS, we recommend filing a “Help Request Form” on USPS.com. If an Etsy order hasn’t arrived 14 days post-shipping, you can open a case on Etsy. We are always here to help guide you!